Mumbai, July, 2024: Fusion CX, a trailblazing business process outsourcing (BPO) company, solidified its commitment to excellence by receiving the prestigious “Organization of the Year” award in the BPO category at the National Awards for Excellence. The ceremony, held at the iconic Taj Lands End Hotel in Mumbai, recognized Fusion CX’s exceptional contributions to India’s growth and development.
A Leader in Innovation and “AtmaNirbhar Bharat”
The National Awards for Excellence, established in 2014, celebrate organizations that embody the spirit of “AtmaNirbhar Bharat” (self-reliant India). Fusion CX’s win reflects its unwavering dedication to innovation, operational excellence, and creative problem-solving. The company’s strong leadership, profitability, and design-thinking approach have set it apart as a leader in the BPO industry.
A Winning Combination: Compassion and Technology
Fusion CX’s success is fueled by its unique blend of compassion and cutting-edge technology. The company is renowned for its human-centric approach to business process outsourcing, leveraging AI-powered solutions to enhance customer experience, streamline operations, and drive exceptional results.
A Track Record of Excellence
This latest award adds another prestigious accolade to Fusion CX’s growing collection. The company has consistently been recognized for its outstanding performance, innovative solutions, and commitment to client satisfaction. It’s a testament to the hard work and dedication of its talented team.
About Fusion CX:
Fusion CX is a leading BPO company with over 35 years of expertise in enhancing brand-to-customer relationships through exceptional customer experience (CX) solutions. Leveraging cutting-edge Generative AI technology alongside the invaluable human touch, Fusion CX crafts unparalleled customer experiences for prominent brands worldwide.
As a trusted partner, Fusion CX collaborates closely with clients throughout the entire lifecycle, from development to deployment, to achieve their outsourcing objectives. The organization’s robust commitment is evident in its dedicated workforce of over 17,000 professionals operating across 30+ strategic locations in 15 countries, including the United States, United Kingdom, Albania, Morocco, India, Philippines, Colombia, Canada, Jamaica, El Salvador, Thailand, Mexico, Kosovo, Belize, and Indonesia. Fusion CX specializes in delivering comprehensive customer engagement solutions and addressing diverse outsourcing needs across various industries, consistently striving for excellence in service delivery.
-OdishaAge
